The Power of Systems
By Heather Klindworth, Partner
Mission-driven work provides a level of fulfillment that makes the hard work (and not always so stellar pay) worthwhile. Whether in a start-up still building out systems or a long-standing organization whose systems are stuck in “this is how we’ve always done it” mode, not having systems that work for you leads to inefficiencies that drain time, energy, and resources. Conversely, streamlining systems can free capacity, reduce burnout, and maximize your impact.
Types of Organizational Systems
Systems include processes, workflows, norms, and accountability structures.
For example:
-Program management tools to track programmatic impact
-Fundraising and budgeting processes to guide planning and spending
-Onboarding and offboarding standard operating procedures
-Meeting prep, agenda development, and next-step communication
The Costs of Inefficiency
Our most precious resources are our time and our people. Issues with organizational systems can lead to frustration, confusion, and burnout, particularly in small organizations where staff wear several hats.
This includes:
-Redundant tasks that eat up time that could be spent in more impactful ways.
-Missed opportunities to engage donors and mobilize supporters.
-Manual processes that take unnecessary time and are susceptible to human error.
-Unclear workflows can lead to employees misunderstanding their lane.
How to Streamline Systems
1. Audit your current processes and systems, including undocumented, informal systems.
2. Focus first on systems that are high-impact and mission-critical. An imperfect process will not be made better by just throwing tools at it.
3. Prioritize building for sustainability: clear workflows, well-trained staff, and plenty of feedback loops for continued improvement.
If you’re a smaller organization, you may think that developing systems is something to prioritize once you’ve grown. You may be thinking, “As a small organization, one of the benefits we have is our nimbleness and ability to move quickly, not slowed down by rigid systems.” You may also be concerned with the cost or time associated with re-working or creating systems. When you’re already hustling to fundraise, keep operations moving, and impact your mission, it feels impossible to slow down and add another project to your plate. However, even small teams can benefit from clear workflows that reduce chaos and provide clarity. Sometimes the most impactful changes come from improved communication habits without the need for expensive software. It can (sometimes dramatically) improve your capacity over time. It serves the organization, your staff, and most importantly: the people and mission you serve.
Ready to get started? Schedule a consultation with us to start on your path to simplified systems today!
